At JLO (Jeans Leftover), we aim to provide fast and reliable shipping for all our customers. Please read our shipping policy carefully to understand how we handle your orders.

1. Order Processing

All orders are processed within 1-2 business days after the payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day. You will receive an email or SMS notification once your order has been shipped.

2. Shipping Methods and Delivery Time

We offer standard shipping for all orders within Pakistan. Delivery times may vary depending on your location. Typically, orders are delivered within 3-7 business days. Remote areas may take longer for delivery.

3. Shipping Charges

Shipping charges are calculated based on the delivery address and the size of the order. The shipping cost will be displayed at the checkout before you confirm your purchase. We offer free shipping on orders over a certain amount, which will be stated on the website.

4. Delivery Confirmation

Once your order has been dispatched, you will receive tracking information via SMS or email to track the status of your delivery.

5. Shipping Restrictions

Currently, we only offer shipping within Pakistan. We do not offer international shipping at this time.

6. Missing or Delayed Shipments

If you do not receive your order within the expected time frame, please contact our customer support team at +92 325 9051668. We will work with the shipping carrier to resolve any issues. If your order is lost in transit, we will assist you in locating it or arranging for a replacement.

7. Address Accuracy

Please ensure that your shipping address is correct and complete to avoid any delays or issues with delivery. JLO is not responsible for shipping delays or failures due to incorrect address details provided by the customer.

8. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 3 days of delivery. We will either offer a replacement or issue a refund for the affected product.

9. Contact Us

If you have any questions or concerns about your order or shipping, feel free to reach out to our customer support team at +92 325 9051668. We’re here to help ensure your shopping experience is smooth and enjoyable.